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seto GUIDING PRINCIPLES

SETO Guiding Principles - Building Confidence In The Sector

Objectives

The SETO Guiding Principles reference guidelines from the Australian Competition & Consumer Commission (ACCC). The Guiding Principles outline the objectives, expectations, and guidelines for SETO Member operations. The objectives of the Guiding Principles are to provide operational guidance for members in order to demonstrate their professional standing within the travel industry and expectations around high standards of service delivery.

Honesty and Integrity
Consumer Confidence
Disclosure
Confidentiality
Compliance
Commitment to Satisfaction
Professional Conduct
Compliance with the Law
Responsible Travel
Discrimination Policy

Building trust, confidence and community in education outside the classroom

Become a SETO member

SETO acknowledges traditional owners of Country throughout Australia and recognise their ongoing connection to land, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and future and support the continuation of cultural, spiritual and educational practices.